FAQs

If I pre-order my Advent Calendar, when will it be shipped? 
All pre-ordered Advent Calendars will be available in October. If your calendar is being shipped to you, you will receive an email notification once it has been dispatched. If you ordered via free Store Pickup, you'll receive a notification once it's ready to collect at your specified store.

Can I order other products and ship them together with the Advent Calendar? 
Due to the size of the Advent Calendars, we are not able to combine your Advent Calendar purchase with other products. 

How much does delivery cost?  
The shipping fee is $12.95. Due to the fragile nature of the Advent Calendar, they require special packaging and attention.  

Can I purchase it now and collect later in store? 
Unfortunately, no, Click and Collect Store Pickup was only available on pre-sale orders.  

Do you offer Express delivery?  
No, we only offer standard delivery at $12.95 due to the fragile nature of the Advent Calendar. 

Will you be selling the Advent Calendar in your store at a later stage? 
Unfortunately, no. The Advent Calendar is produced at a limited quantity and are only available for sale online.

You’ve mentioned it is limited quantity, how many calendars do you have for sale? 
The Advent Calendar sold out in 4 minutes in our first year! We’ve produced more this year to support the demand, but can't guarantee how long they will be available for sale. Best to get in quick before you miss out!  

Are they similar to last year’s Advent Calendar? 
There are festive favourites similar to last year’s but there are also some summer crowd-pleasers, spices to celebrate the advent calendar theme, as well as three exclusive and delicious new spice blends! 

Can you send to me if I'm overseas? 
Due to delivery constraints, we are not able to accommodate overseas delivery. 

I’d like to buy the calendar as a gift for someone else, can you include a note? 
As the Advent Calendar is fulfilled by a separate warehouse, unfortunately we are not able to include a personalised note.  

What is in the Advent Calendar?

  • 24 spices and teas including year-round classics, festive favourites and three exclusive new blends 
  • 24 keepsake recipe cards, including first time published recipes 

    Where can I sign up for next year? 
    Sign up to our Spice Club or keep an eye on our socials for more information about our 2025 Spice Advent Calendar.

    Can I return or refund my calendar? 
    The Advent Calendar can be refunded within 30 days of purchase from the pre-order period. We do not accept refunds outside of this period. Given the nature of the product, we cannot process refunds for calendars purchased in the general sale period. For more information, please refer to our Refund Policy.

    Didn't find your answer? 
    For any other queries, please contact our friendly head office team at hello@gewurzhaus.com.au